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Information

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Frequently Asked Questions

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FAQ Transcoding

  • Which formats do I need?
  • Open Source Transcoding or Transcoding Service?
  • Why have uploaded videos to be transcoded?
  • How much disc space and traffic do I need for my videos (ViMP >=3.6.x)?
  • How much disc space and traffic do I need for my videos (ViMP <3.6.0)?
  • No transcoding settings and transcoding fails after update to ViMP 3.2.0

Open Source Transcoding

  • Adapting video formats in ViMP 4.2 after an upgrade
  • How to install the OpenSource transcoding tools?
  • Transcoding fails after upgrading to ViMP 4.x
  • How to solve problems with FFmpeg and HTML5 formats

Transcoding Service

  • How to install the transcoding service?
  • What happens after a video was uploaded?
  • What firewall settings do I have to add?
  • Why do you charge the transcoding service by minute and not by GB?
  • Can I modify the transcoding settings by myself?
  • After updating to ViMP 3.2 my media files are not transcoded any longer

Contact

  ViMP GmbH
Agnes-Pockels-Bogen 1
80992 Munich
Germany

  +49 89 1200 1020 (Sales)
  +49 89 1200 1090
  www.vimp.com

About us

With more than 9 years of online video experience we provide sophisticated solutions for publishing, managing and transcoding videos on the internet or within a closed intranet.

ViMP is made in Germany by a highly motivated team.

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